Foreign Policy and National Security

The United States Postal Service (USPS) is an independent agency of the executive branch of the United States federal government responsible for providing postal service nationwide[1]. Its primary mission is to deliver mail and packages to every address in the nation, ensuring equal service to all citizens[2].

What the USPS Does

The USPS provides mail processing and delivery services to individuals and businesses across the United States[3]. It delivers more mail and packages than any other post office in the world, serving nearly 169 million addresses[6]. The Postal Service is both a business and a public service, combining elements of each in its operations[7].

Funding and Financial Structure

The Postal Service receives no direct taxpayer funds, relying instead on revenues from stamps and service fees[4]. During fiscal year 2024, it spent $3.97 billion, which represented 0.058% of total federal spending[2]. The COVID-19 pandemic severely threatened demand and revenue, straining its already fragile finances[4]. In the CARES Act, Congress provided a $10 billion emergency loan to cover immediate cash needs[4].

Contact Information

For assistance, contact the toll-free number 1-800-ASK-USPS (1-800-275-8777) or use 1-800-222-1811 to track a package[3]. The main address for the USPS Office of the Consumer Advocate is 475 L’Enfant Plaza SW Room 4012, Washington, DC 20260-2200[3].