The Presidency

The United States Postal Service (USPS) is the federal agency responsible for delivering mail and packages to every address in the nation, serving nearly 169 million residences, businesses, and Post Office Boxes[1][4].

Primary Mission and Scope

Its core mandate is ensuring equal service to all citizens, operating the largest mail and package delivery network in the world[1]. The USPS processes and delivers mail for both individuals and businesses across the United States[2][10].

Funding and Financial Structure

The Postal Service functions as both a business and a public service, receiving no direct taxpayer funds for its operations[6][9]. It relies entirely on revenues from stamps and service fees to cover costs[9]. In fiscal year 2024, the USPS spent $3.97 billion, representing 0.058% of total federal spending[1]. During the COVID-19 pandemic, Congress provided a $10 billion emergency loan to address cash needs, though the agency has faced long-term financial challenges including missed payments to the Treasury[7][9].

Customer Contact

Individuals can contact USPS via the toll-free number 1-800-ASK-USPS (1-800-275-8777) or use 1-800-222-1811 to track packages[2]. For those with telecommunications needs, the TTY service is available at 7-1-1[2].