Housing and Infrastructure

The primary mission of the United States Postal Service (USPS) is to deliver mail and packages to every address in the nation, ensuring equal service to all citizens[1][4]. It operates as a unique institution that combines elements of both a business and a public service[5].

How is the USPS funded?

The Postal Service receives no direct taxpayer funds and relies on revenues from stamps and other service fees[3]. Despite financial strains caused by the COVID-19 pandemic, which severely threatened demand and revenue, the agency manages its challenges through earned income[3].

Emergency support and legislation

In the CARES Act, Congress provided a $10 billion emergency loan to cover immediate cash needs for the Postal Service[3]. Additionally, the House of Representatives passed a bill to provide $25 billion in additional government funding, though this bill is unlikely to pass the Senate[3].

Contact information

Individuals can contact the USPS via toll-free number 1-800-ASK-USPS or track a package at 1-800-222-1811[2]. The main address for the Office of the Consumer Advocate is 475 L’Enfant Plaza SW Room 4012, Washington, DC 20260-2200[2].

The USPS delivers more mail and packages than any other post in the world, serving nearly 169 million addresses[4].