USPS Passport Service: Apply at the Post Office?

Alison O'Leary

Last updated 3 days ago. Our resources are updated regularly but please keep in mind that links, programs, policies, and contact information do change.

Planning international travel? Your first step is securing a valid U.S. passport. The United States Postal Service (USPS) offers a convenient way for first-time applicants and those who cannot renew by mail to apply for a passport. This partnership between USPS and the U.S. Department of State brings passport services to your neighborhood.

Step-by-Step Guide to Your First Passport via USPS

Step 1: Gather Documents Early

Begin gathering necessary documents as soon as your international travel plans start to take shape. The U.S. State Department recommends applying several months in advance.

You’ll need:

Remember to make photocopies of both sides of your identity and citizenship documents to avoid delays.

Step 2: Prepare Your Application Package

Visit the U.S. Department of State website for current information on the application process.

Steps to prepare your package:

  1. Complete Form DS-11 online through the State Department’s website
  2. Print the completed form but do not sign it (you must sign in the presence of a Postal employee)
  3. Obtain a passport photo meeting State Department requirements
  4. Create photocopies of your identity and citizenship documents
  5. Calculate the required fees

There are two types of fees:

  • Post Office acceptance fees: Payable by credit card, check, or money order
  • State Department processing fees: Must be paid with a check or money order made payable to “U.S. Department of State”

Step 3: Schedule an Appointment

Post Offices that offer passport services require appointments. You can schedule using:

Online Scheduler:

  1. Visit the USPS Retail Customer Appointment Scheduler
  2. Select your passport service and number of applicants
  3. Search by location or date
  4. Choose your preferred time
  5. Provide your contact information and confirm

Self-Service Kiosk (at participating locations):

  1. Touch the screen to begin
  2. Select “Other Services” then “Passport Scheduler”
  3. Choose your service and number of applicants
  4. Search for locations and select a Post Office
  5. Select date and time
  6. Enter your contact information
  7. Confirm and receive a printed receipt

If you need to change or cancel your appointment, use the “Manage Appointments” tab with your confirmation number.

Step 4: Pay Passport Acceptance & Processing Fees

First-time applications require two separate payments:

USPS Fees (paid at your appointment):

  • $35.00 application acceptance fee
  • $15.00 photo fee (if using Post Office photo service)
  • Payment methods: Check, money order, debit card, or credit card

State Department Fees (sent with your application):

  • Usually $130 but can vary by passport type; check the Fee Calculator
  • Payment methods: Personal, certified, cashier’s, or traveler’s check, or money order payable to “U.S. Department of State”
  • Cannot be paid with credit cards

U.S. Department of State Requirements

Proof of U.S. Citizenship

Acceptable primary evidence includes:

  • Original birth certificate issued by city, county, or state of birth
    • Must list full name, date and place of birth, parents’ full names
    • Must have date filed with registrar’s office (within one year of birth)
    • Must include registrar’s signature and official seal/stamp
  • Consular Report of Birth Abroad or Certification of Birth
  • Certificate of Naturalization
  • Certificate of Citizenship

Include a single-sided, black and white photocopy on 8.5 x 11-inch paper.

Proof of Identity

Acceptable forms include:

  • Valid driver’s license
  • State-issued non-driver identification card
  • Previous U.S. passport (even if expired)
  • U.S. military ID
  • Government employee ID

Include a photocopy of both the front and back of your ID.

Passport Photo Requirements

  • One recent color photograph taken within the last six months
  • 2×2 inches in size
  • Head positioned in center, measuring 1-1 3/8 inches from chin to top of head
  • Plain white or off-white background with no shadows or textures
  • Neutral expression with both eyes open and mouth closed
  • No eyeglasses (unless medically necessary with doctor’s note)
  • No uniforms, hats, or head coverings (except for religious purposes with a signed statement)
  • No filters or digital enhancements

Form DS-11 Application

Complete Form DS-11 online and print it, but do not sign until instructed by the passport acceptance agent.

USPS Passport Services

Available Services

USPS locations offer:

  • Acceptance services for new passport applications
  • Applications for minors and those not eligible to renew by mail
  • Passport photo services at select locations ($15 fee)

USPS generally does not handle passport renewals for those eligible to renew by mail or online.

Finding Passport Services

To find a post office near you with passport services:

  1. Visit the USPS Location Finder
  2. Enter your city/state or ZIP Code
  3. Filter results for “Passport Appointments”
  4. Check details to see if they offer photo services

Cost Breakdown: USPS Passport Fees

Complete Fee Structure

ServiceApplicant TypeState Dept. FeeUSPS FeeTotal Cost
Passport BookAdult (First-Time)$130$35$165
Passport CardAdult (First-Time)$30$35$65
Passport Book & CardAdult (First-Time)$160$35$195
Passport BookMinor (Under 16)$100$35$135
Passport CardMinor (Under 16)$15$35$50
Passport Book & CardMinor (Under 16)$115$35$150
Passport Photo (Optional)All ApplicantsN/A$15Add $15

Remember that State Department fees must be paid separately from USPS fees, using different payment methods. USPS facilities may accept credit cards for fees paid to USPS, but check with your local facility.

Advantages and Disadvantages of Using USPS

Advantages

  • Convenience of numerous locations across the country
  • In-person guidance from postal employees
  • One-stop shop for applications and photos at select locations
  • An appointment system may reduce wait times

Disadvantages

  • Not an option for most passport renewals
  • Processing time is the same as that of other acceptance facilities
  • Appointments required (limited walk-in availability)
  • An additional $35 acceptance fee compared to mail renewals
  • Limited scope of service (cannot handle urgent applications)

Comparison to Other Methods

  • Online renewal: Most convenient for eligible applicants
  • Mail-in renewal: Straightforward for eligible individuals
  • Passport agencies: For urgent travel needs (within 14 days), located in major cities
  • Other acceptance facilities: Services and appointment requirements vary

Scheduling Your USPS Passport Appointment

Online Scheduler

  1. Visit the USPS Appointment Scheduler
  2. Choose service type (“New Passport Only” or “New Passport with Photo Services”)
  3. Enter the number of adults and minors
  4. Search by location or date
  5. Select your preferred time
  6. Provide contact information and confirm
  7. Appointments can be booked up to four weeks in advance

At Your Appointment

  • Plan for 10-15 minutes per person (longer if getting photos)
  • Add about 15 minutes for each additional family member
  • Arrive 10 minutes early
  • Appointments may be forfeited if you’re more than 5 minutes late

Common Questions About USPS Passport Applications

What documents are required? Completed Form DS-11 (unsigned), proof of citizenship with photocopy, proof of identity with photocopy, and a passport photo.

What are the passport photo specifications? 2×2 inch color photo taken within 6 months, plain background, centered head, neutral expression, no glasses.

How long does the process take? Check current estimates on the State Department website. USPS only handles acceptance; processing is done by the State Department.

How can I track my application? Use the Passport Status Checker after about two weeks.

Can I renew my passport at USPS? Generally no. If eligible for mail or online renewal, apply directly through the State Department.

What payment methods are accepted? USPS: Credit cards, checks, money orders State Department: Checks or money orders only

Do I need an appointment? Yes, appointments are generally required.

Can I get my passport photo at USPS? Yes, at select locations for $15.

Our articles make government information more accessible. Please consult a qualified professional for financial, legal, or health advice specific to your circumstances.

As a former Boston Globe reporter, nonfiction book author, and experienced freelance writer and editor, Alison reviews GovFacts content to ensure it is up-to-date, useful, and nonpartisan as part of the GovFacts article development and editing process.