Finding Your Local HHS Office: A State-by-State Contact Guide

Last updated 2 days ago. Our resources are updated regularly but please keep in mind that links, programs, policies, and contact information do change.

When you or your family need support, finding the right government office can feel overwhelming. The central federal agency coordinating this support is the U.S. Department of Health and Human Services (HHS), whose mission is to enhance the health and well-being of all Americans.

As the government’s principal agency for protecting public health and providing essential human services, HHS oversees a vast array of programs for those who need help most.

Here’s what’s important to understand: while HHS is a federal department that funds and oversees more than 300 programs, it doesn’t typically operate local offices where you can apply for benefits directly. Instead, HHS functions as a massive funding source, administering more grant dollars than all other federal agencies combined. Over 42% of this funding in fiscal year 2024 went directly to state and local governments.

This means the “local HHS office” you need to find is almost always a state, county, or city agency. These agencies have names like “Department of Human Resources,” “Department of Social Services,” or “Family Independence Agency.” They are the front doors through which you can apply for federally funded programs that provide food, cash, and medical assistance.

You’re not alone in seeking assistance. In 2022, about one in three Americans was enrolled in at least one government assistance program, highlighting how these services are a normal and necessary part of our society.

The Main Programs You Need to Know

Before you contact a local office, it helps to know the names of the major programs available. While these programs are authorized by the federal government, they’re administered by the states, which have significant flexibility in how they operate. Program names, eligibility rules, and application processes can vary significantly from one state to another. For instance, the food assistance program known nationally as SNAP is called “CalFresh” in California and the cash assistance program TANF is called “CalWORKs.”

Supplemental Nutrition Assistance Program (SNAP)

Commonly known as “food stamps,” SNAP is a federal program run by the U.S. Department of Agriculture and administered by state agencies. It provides monthly benefits to low-income households to supplement their grocery budget.

Benefits are loaded onto an Electronic Benefit Transfer (EBT) card, which works like a debit card at authorized supermarkets, convenience stores, and some farmers’ markets. SNAP benefits can be used to purchase household foods like fruits, vegetables, breads, cereals, meat, poultry, fish, and dairy products. You can also buy seeds and plants that produce food for the household to eat.

Each state has its own application form. You can typically apply online, by mail, or in person at your local county office.

Temporary Assistance for Needy Families (TANF)

Often referred to as “welfare” or “cash assistance,” TANF is a federally funded, state-run benefit program. It provides time-limited cash payments to help low-income families with children cover essential costs like housing, utilities, and child care.

The federal government provides states with block grants for TANF, which gives them considerable flexibility to design and operate programs that best fit their communities. This means benefit amounts, eligibility requirements, and work rules can differ greatly from state to state.

Medicaid and CHIP

Medicaid is a joint federal-state program that provides free or low-cost health coverage to millions of Americans, including eligible low-income adults, children, pregnant women, older adults, and people with disabilities. The Children’s Health Insurance Program (CHIP) provides low-cost health coverage to children in families who earn too much money to qualify for Medicaid but not enough to buy private insurance.

These programs are a cornerstone of the nation’s health care safety net. In 2023, Medicaid covered 39% of all children in the United States and paid for 41% of all births. Like other programs, Medicaid and CHIP are administered by states according to federal requirements. Many states have expanded their Medicaid programs to cover all adults below certain income levels.

Other Key Services

When you visit your local office, you may also find information and applications for other vital programs, including child care assistance to help working families afford quality child care, Head Start programs for early childhood education, child and adult protective services to investigate reports of abuse and neglect, foster care and adoption services, and the Low-Income Home Energy Assistance Program (LIHEAP) to help with heating and cooling bills.

State Directory Overview

The most direct way to get help is to contact the agency that serves your specific county or region. The following table provides a quick reference to the main human services agency in every state.

Alabama

In Alabama, public assistance and family support programs are primarily administered by the Alabama Department of Human Resources (DHR). The mission of DHR is to collaborate with local communities to foster family stability and ensure the safety and self-sufficiency of vulnerable residents.

The department handles a wide range of services, including food and cash assistance (TANF), child welfare services such as child care licensing and protective services, and adult services.

Finding Your Local Office

The most effective way to apply for benefits and access services is by contacting your local county DHR office. These offices handle applications for the Supplemental Nutrition Assistance Program (SNAP), known in Alabama as the Food Assistance Program, and Temporary Assistance for Needy Families (TANF).

A complete directory of all 67 county offices, with specific addresses, phone numbers for different services (e.g., Adult Services, Child Support, Food Assistance), and hours of operation, is available on the DHR county office directory.

Key Contacts

• DHR Headquarters (Montgomery): (334) 242-1310
• Food Assistance Division Information Line: 1-800-382-0499
• Emergency Child Protective Services contacts can be found on the county office directory page

Alaska

Alaska’s system for health and human services is unique due to a significant reorganization. In 2022, the former Department of Health and Social Services (DHSS) was restructured into two separate departments. This change was made to better align the missions of different programs and improve the overall system of care for Alaskans.

Alaska Department of Health (DOH)

The Alaska Department of Health oversees public health, public assistance (including SNAP, TANF, and Medicaid), behavioral health, and services for seniors and people with disabilities.

To apply for food, cash, or medical assistance, you need to contact a Division of Public Assistance (DPA) office. DPA offices are organized by region (e.g., Southcentral, Northern, Southeast). A full list of offices with addresses and hours is available at the Division of Public Assistance office locator.

For services like immunizations, find your local center at the public health center finder.

Alaska Department of Family and Community Services (DFCS)

The Alaska Department of Family and Community Services focuses on the child welfare system, including the Office of Children’s Services, juvenile justice, and state-run facilities like the Alaska Psychiatric Institute and Alaska Pioneer Homes.

The department doesn’t list a single general phone number. For questions about the reorganization, you can email [email protected]. For specific needs, community partners like Alaska 211 (by dialing 2-1-1) or local family service organizations can provide direction.

Arizona

In Arizona, a broad spectrum of health and human services is consolidated under the Arizona Department of Economic Security (DES). Established in 1972 by combining several state agencies, DES provides protective services, cash and food assistance, child care support, unemployment benefits, and services for individuals with disabilities.

Finding Your Local Office

While DES offers many services online and by phone, in-person assistance is also available. It’s important to use the online locator tool before visiting, as not all DES offices provide the same services.

DES provides an office locator to find services near you. Additionally, the ARIZONA@WORK network partners with DES to provide employment services at many locations across the state. Find these at the ARIZONA@WORK location finder.

Key Contacts

• DES Main Office (Phoenix): (602) 542-4791
• Apply for benefits online at Health-e-Arizona PLUS
• Child Care Administration: 1-800-308-9000
• Adult Protective Services (APS): Reporting abuse and accessing basic needs for vulnerable adults are core functions of DES

Arkansas

The Arkansas Department of Human Services (DHS) is the state’s principal agency for social services, with a mission to protect the vulnerable, foster independence, and promote better health. DHS operates an extensive network with at least one office in every county.

The department provides services that include health care support (Medicaid), food and cash assistance, child care oversight, and the operation of state psychiatric and long-term care facilities.

Finding Your Local Office

To apply for key benefits such as SNAP, TANF, or Medicaid, you must contact your local DHS County Office. Arkansas DHS offers an interactive map and dropdown menu on its website to help you find the address, phone number, and hours for every county office at the DHS county office map.

Key Contacts

• DHS Headquarters (Little Rock): (501) 682-1001
• Apply for benefits online through Access Arkansas
• Licensed Day Care Provider Search available on the DHS website

California

California’s extensive social safety net is administered through a partnership between state agencies and county offices, which serve as the primary point of contact for residents. The main state-level entity is the California Department of Social Services (CDSS), which operates under the broader California Health and Human Services Agency.

While CDSS oversees programs and policy, all applications for benefits are handled at the county level. A key aspect of navigating California’s system is knowing the state-specific names for major federal programs. The federal SNAP program is known as CalFresh, the TANF program is called CalWORKs (California Work Opportunity and Responsibility to Kids), and Medicaid is referred to as Medi-Cal.

Finding Your Local Office

To apply for CalFresh, CalWORKs, or Medi-Cal, you must contact your local county social services agency. The state provides several directories to help you locate your county office.

The CDSS county office list provides a list of county agencies, which often have multiple office locations within that county, particularly in large counties like Los Angeles or Alameda. The Medi-Cal county office list offers a direct list of the main county offices for health coverage applications.

Key Contacts

• CDSS Main Line: (916) 651-8848
• Apply for benefits online through BenefitsCal in most counties
• The CDSS website features search tools to help you find licensed care facilities

Colorado

In Colorado, the Colorado Department of Human Services (CDHS) supervises a wide range of programs that are administered at the local level by county human and social services offices. CDHS is responsible for state-level oversight of child support services, economic and workforce support (including the Colorado Works program, which is the state’s TANF program, and SNAP), and food and energy assistance.

Finding Your Local Office

Services are delivered through a state-supervised, county-administered system. To apply for benefits, you must contact your local county office. CDHS provides a comprehensive list of all county human/social services offices, complete with their websites, phone numbers, and physical addresses at the CDHS county office contact list.

Example local offices include Denver Human Services, El Paso County Department of Human Services, and Pueblo County Department of Human Services.

Key Contacts

• Apply for benefits online through Colorado PEAK
• Child Abuse or Neglect Hotline: 1-844-CO-4-KIDS (1-844-264-5437)
• Low-Income Energy Assistance Program (LEAP): This federally funded program helps eligible households with winter heating costs and is a key service offered through county offices

Connecticut

The Connecticut Department of Social Services (DSS) is the state’s primary agency for residents seeking medical assistance, food assistance, and cash assistance. The department is committed to helping individuals and families meet their basic needs and achieve self-sufficiency.

Finding Your Local Office

Connecticut DSS operates 12 regional “Resource Centers” that serve the entire state. While many services can be accessed online or by phone, these offices are available for in-person assistance.

DSS provides an office locator tool and a detailed list of its 12 regional offices. The directory specifies which towns are served by each office location (e.g., Bridgeport, Danbury, Hartford).

Key Contacts

• Apply for benefits online through the ConneCT portal
• DSS Benefits Center Phone Line: 1-855-626-6632
• Health Insurance (HUSKY Health): Connecticut’s Medicaid and CHIP program is called HUSKY Health. Applications for most HUSKY plans are handled through the state’s health insurance marketplace, Access Health CT

Delaware

The Delaware Department of Health and Social Services (DHSS) is the state’s comprehensive agency responsible for public health, social services, and medical assistance. It provides a strong safety net for families, seniors, and individuals with disabilities, with a mission to protect and improve the health of all Delawareans.

Finding Your Local Office

DHSS operates Service Centers in all three of Delaware’s counties: New Castle, Kent, and Sussex. These centers are the primary locations for in-person assistance.

A list of DHSS office locations is available on their website, though it’s organized by division rather than as a simple county list. Key locations for services include:

• New Castle County: Herman Holloway Campus, New Castle
• Kent County: Thomas Collins Building, Dover
• Sussex County: Stockley Center, Georgetown

Key Contacts

• DHSS General Information: (302) 255-9040
• Apply for benefits online through Delaware ASSIST
• 24/7 Behavioral Health Crisis Services: New Castle County: 1-800-652-2929; Kent/Sussex Counties: 1-800-345-6785

Florida

Florida’s social services are primarily managed by the Florida Department of Children and Families (DCF). The department’s mission is to protect vulnerable populations, promote strong and economically self-sufficient families, and advance personal and family recovery.

DCF oversees public benefits (SNAP, TANF), child and family well-being, substance abuse and mental health services, and refugee services.

Community-Based Care Model

Florida’s system for child welfare is notable for its use of a Community-Based Care (CBC) model. Under this initiative, DCF contracts with local not-for-profit “Lead Agencies” to deliver child welfare and foster care services directly to communities. This structure is designed to increase local ownership and improve system performance.

For services related to foster care or child protection, you may be directed to one of these partner agencies, such as Embrace Families in the Central region or Citrus Family Care Network in the Southern region.

Finding Your Local Office

For public benefits like SNAP and TANF, you can find a local service center. DCF provides a search tool to find local offices by county, city, or facility name. For substance abuse and mental health services, you’ll be directed to local managing entities.

Find local SAMH services by county at the DCF service locator.

Key Contacts

• DCF Headquarters (Tallahassee): (850) 487-1111
• Public Benefits & Services Customer Call Center: (850) 300-4323
• Florida Abuse Hotline: 1-800-962-2873
• Apply for benefits online through the “MyAccessFlorida” portal

Georgia

The Georgia Department of Human Services (DHS) is responsible for delivering a wide range of services designed to promote self-sufficiency, safety, and well-being for all Georgians. Key divisions within DHS include the Division of Family & Children Services (DFCS) and the Division of Child Support Services.

For most public benefits, DFCS is the primary point of contact for residents.

Finding Your Local Office

To apply for SNAP (food stamps), Medicaid, or TANF, you must contact your local DFCS office. DFCS provides a comprehensive, county-by-county list of its local offices, including physical addresses and contact information at DFCS office locations.

Key Contacts

• DHS/DFCS Statewide Customer Contact Center: (877) 423-4746
• Apply for benefits online through the Georgia Gateway portal
• Report Child Abuse/Neglect: Contact the DFCS Central Intake Center at 1-855-GA-CHILD (1-855-422-4453)

Hawaii

The Hawaii Department of Human Services (DHS) provides a wide array of programs and benefits to empower Hawaii’s most vulnerable people and expand their capacity for self-sufficiency and quality of life. Its divisions manage social services (child welfare, adult protective services), benefit programs (SNAP, TANF), Medicaid (Med-QUEST), vocational rehabilitation, and public housing.

Finding Your Local Office

Hawaii DHS provides services through a network of processing centers and program offices across the islands. Contact information and locations for state benefit claims are available through a list of DHS Processing Centers organized by island.

DHS Processing Center locations are available via a downloadable PDF list through LawHelp.org/HI. The Public Assistance Information System (PAIS) also provides resources.

Key Contacts

• DHS Main Office (Honolulu): (808) 586-4892
• Public Assistance Information Line: 1-855-643-1643
• Child Abuse or Neglect Reporting Hotline: (808) 832-5300 or 1-888-380-3088 (toll-free)
• Adult Abuse Reporting Hotline: (808) 832-5115
• Lost or Stolen EBT Card: 1-888-328-4292

Idaho

The Idaho Department of Health and Welfare (DHW) is the state’s public health agency, providing a comprehensive suite of services to ensure the protection and welfare of children and families. DHW administers economic assistance programs (SNAP, TAFI), oversees community health initiatives including mental health and substance abuse services, and manages medical assistance programs like Medicaid.

The department operates under a state-administered system with seven Regional Service Centers and numerous local field offices.

Finding Your Local Office

Idaho residents can visit any DHW office across the state for services, regardless of their county of residence. However, it’s recommended to call ahead as some services may only be available by phone.

DHW provides an online service location finder that lists offices and the specific services available at each at the DHW service location finder.

Key Contacts

• DHW Headquarters (Boise): (208) 334-5500
• Benefits Assistance (Food stamps, Medicaid, TAFI): 1-877-456-1233
• Apply for benefits online at IdaLink
• Child Support Services: 1-800-356-9868
• Report Child Abuse: 1-855-552-KIDS (5437)
• 2-1-1 Idaho CareLine: For community resources, dial 2-1-1 or 1-800-926-2588

Illinois

The Illinois Department of Human Services (IDHS) is one of the largest state agencies in Illinois, responsible for providing a wide variety of safety net services to residents in poverty, those facing economic challenges, or individuals with disabilities. Its divisions cover family and community services, mental health, developmental disabilities, rehabilitation services, and substance use prevention and recovery.

Finding Your Local Office

To apply for benefits or access services, you can visit a local IDHS office, often called a Family Community Resource Center. IDHS provides an office locator to help you find the correct office or service provider in your area. You can search by county (and ZIP code for Cook County).

Key Contacts

• Apply for benefits online through the ABE (Application for Benefits Eligibility) portal
• IDHS Customer Help Line: For questions about case status, benefits, or eligibility, call 1-800-843-6154
• Provider Help Line (Child Care/Personal Assistants): 1-800-804-3833

Indiana

The Indiana Family and Social Services Administration (FSSA) was established in 1991 to consolidate and integrate the delivery of human services by the state government. FSSA is a healthcare and social services funding agency that administers programs for more than 1.5 million Hoosiers through its six care divisions.

These include Family Resources, Medicaid Policy, Disability and Rehabilitative Services, Mental Health and Addiction, and Aging.

Finding Your Local Office

The FSSA’s Division of Family Resources (DFR) has local offices in every county. You can apply for benefits and get assistance at these locations.

FSSA provides a map-based and dropdown-menu tool to find your local DFR office, including its address, phone number, and hours at the Find My Local DFR Office page.

You can also find locators for other services (Aging, Disability, etc.) at the FSSA office finder.

Key Contacts

• FSSA Main Contact: 1-800-403-0864
• Apply for benefits online through the FSSA Benefits Portal
• Indiana 211: For connection to a wide range of local health and human services, dial 2-1-1 or visit IN211

Iowa

The Iowa Department of Health and Human Services (HHS) is a comprehensive human service agency that coordinates and provides a broad range of services to vulnerable Iowans. Its core functions include economic support (Food Stamps, FIP/TANF), health care and support services (Medicaid), and child and adult protection.

The state agency has offices located across Iowa to provide direct services.

Finding Your Local Office

You can find local HHS offices throughout the state to apply for benefits and receive assistance. Some smaller counties are served by offices in neighboring counties and may be by appointment only.

The Iowa HHS website provides a searchable directory of its office locations at HHS office locations.

Example local office (Scott County): 600 W. 4th Street, Davenport, Iowa 52801, Phone: (563) 326-8680.

Key Contacts

• HHS Main Contact (Des Moines): 1-800-972-2017
• Apply for benefits online through the HHS Services Portal
• Child Support Offices: A separate locator is available for child support services at the child support office finder

Kansas

The Kansas Department for Children and Families (DCF), formerly the Department of Social and Rehabilitation Services, is the state agency responsible for delivering social services to those in need. Its services include economic and employment support, child support, foster care, prevention and protection services, and rehabilitation services.

Finding Your Local Office

DCF operates regional service centers and has access points in various community locations to provide services. While a central, searchable online directory is not provided, regional offices and service centers are located throughout the state.

Key offices include:

• Topeka Regional Office: 555 S. Kansas Ave., Topeka, KS 66603
• Lawrence Office (Douglas County): 1901 Delaware, Lawrence, KS 66046, Phone: (785) 832-3700
• Manhattan Office (Riley County): 2709 Amherst, Manhattan, KS 66502, Phone: (785) 776-4011

Key Contacts

• Apply for benefits online through the Self-Service Portal
• Food, Child Care, and Cash Assistance Customer Service: 1-888-369-4777
• Report Child or Adult Abuse/Neglect: Kansas Protection Report Center at 1-800-922-5330
• Child Support Contact Center: 1-888-757-2445

Kentucky

The Kentucky Cabinet for Health and Family Services (CHFS) is one of the largest agencies in state government, home to most of the state’s health and human service departments. CHFS administers programs to promote mental and physical health and support Kentucky’s families, including Medicaid/KCHIP, child support, and public assistance benefits.

Finding Your Local Office

The Department for Community Based Services (DCBS), a part of CHFS, has local offices in every county where residents can apply for benefits.

Kentucky provides an online search tool to find your local DCBS office at the DCBS office search. A comprehensive county-by-county list of offices is also available at the office phone directory.

Key Contacts

• CHFS Headquarters (Frankfort): (502) 564-5497
• Apply for benefits online through the kynect benefits portal
• Child Support Customer Service: Visit the customer service website or contact your local office
• Ombudsman Feedback Form: To submit questions or complaints about any CHFS program, use the online form

Louisiana

The Louisiana Department of Children & Family Services (DCFS) works to keep children safe, help individuals and families become self-sufficient, and provide safe refuge during disasters. The department’s programs include Child Welfare, Child Support Enforcement, Economic Stability (SNAP, TANF), and Disability Determination Services.

Finding Your Local Office

DCFS has parish offices across the state for child welfare and SNAP/TANF services, as well as regional offices for child support. DCFS provides a comprehensive online directory to find local offices by parish, city, or the type of service needed at the DCFS office directory.

Key Contacts

• DCFS Customer Service Center: 1-888-LAHELPU (1-888-524-3578) or [email protected]
• Apply for benefits online through the CAFÉ (Common Access Front End) Self-Service Portal
• Report Child Abuse/Neglect: 1-855-4LA-KIDS (1-855-452-5437)
• Disaster SNAP (DSNAP): In the event of a federally declared disaster, DCFS manages the DSNAP program to provide food assistance to impacted households

Maine

The Maine Department of Health and Human Services (DHHS) is the largest executive branch department in the state, providing public assistance, child and family welfare services, and overseeing health policy and management. Its mission is to help the people of Maine achieve optimal health and their full potential for economic independence.

Key offices include the Office for Family Independence (OFI) for benefits and the Office of Child and Family Services (OCFS).

Finding Your Local Office

DHHS has district offices in multiple locations throughout Maine where residents can access services. A full list of district offices with addresses, phone numbers, and email contacts is available at the DHHS district office locations.

An office finder tool is also available.

Key Contacts

• Apply for benefits online through the My Maine Connection portal
• General Information (Augusta District Office): 1-800-452-1926
• MaineCare (Medicaid) Member Services: 1-800-977-6740

Maryland

The Maryland Department of Human Services (DHS) is the state’s primary social service provider, assisting people in economic need, providing preventive services, and protecting vulnerable children and adults in each of Maryland’s 23 counties and Baltimore City.

Finding Your Local Office

Services are administered through local Departments of Social Services (DSS) in each county and Baltimore City. DHS provides a directory of local offices, categorized by county at the DHS local offices directory.

Example local offices include Baltimore County DSS, Baltimore City DSS, and Prince George’s County DSS.

Key Contacts

• DHS Main Contact: 1-800-332-6347
• Apply for benefits online through the myDHR portal
• Child Protective Services (After-Hours): 1-800-91Prevent (1-800-917-7383)

Massachusetts

The Massachusetts Department of Transitional Assistance (DTA) is the state agency responsible for assisting and empowering low-income individuals and families to meet their basic needs and achieve long-term economic self-sufficiency. DTA serves one in six residents of the Commonwealth with direct economic assistance (cash benefits) and food assistance (SNAP benefits).

The agency was formerly known as the Department of Public Welfare.

Finding Your Local Office

DTA has local transitional assistance offices across the state where residents can access services. A full list of DTA office locations with addresses, phone numbers, and hours of operation is available at the DTA office locations page.

Key Contacts

• Apply for benefits online through the DTA Connect portal
• DTA Assistance Line: (877) 382-2363
• DTA Document Processing Center Fax: (617) 887-8765
• Protect Your Benefits: DTA warns of scams and encourages users to lock their EBT cards via the DTA Connect app when not in use

Michigan

The Michigan Department of Health and Human Services (MDHHS) is a principal department of the state, providing public assistance, child and family welfare services, and overseeing health policy and management. MDHHS offers a wide range of services, including food assistance, cash assistance, child care, medical assistance, child support, and protection from abuse and neglect.

Finding Your Local Office

MDHHS services are delivered through a network of local county offices. MDHHS provides a comprehensive directory of its county offices, organized by region at the MDHHS county office directory.

The website also categorizes offices into regions such as East Michigan, West Michigan, U.P. and Northern Michigan, and Urban Counties.

Key Contacts

• Apply for benefits online through the MI Bridges portal
• MDHHS General Information: (517) 241-3740
• Report Abuse and Neglect: 855-444-3911 (24/7 hotline)
• Child Support: 866-540-0008

Minnesota

The Minnesota Department of Human Services (DHS) is the state’s largest agency by budget, responsible for a wide range of social programs including Medical Assistance (Medicaid), Minnesota Family Investment Program (TANF), and SNAP. It also oversees child protection, child support, and care for individuals with mental illness, developmental disabilities, or chemical dependency.

Finding Your Local Office

Services are administered through a network of county and tribal nation offices. DHS provides directories to help you find contact information for your local human services office.

The county and tribal nation office directory provides comprehensive contact information. A directory of local public health departments is also available.

Key Contacts

• Apply for benefits online through the MNbenefits portal
• DHS Information Desk: (651) 431-2000
• General Social Services Information: Dial 2-1-1 for referrals

Mississippi

The Mississippi Department of Human Services (MDHS) is dedicated to serving others by providing a wide range of public assistance programs and social services to support children, low-income individuals, and families. The agency’s goal is to empower families to become self-sufficient.

Its divisions include Child Support Enforcement, Community Services, and Economic Assistance.

Finding Your Local Office

MDHS has county offices throughout the state where residents can apply for services. A comprehensive list of all county offices with addresses, phone numbers, and email contacts is available at the MDHS county office directory.

A printable PDF directory is also available.

Key Contacts

• MDHS Headquarters (Jackson): (601) 359-4500
• Apply for benefits online through the MDHS Access Portal
• Child Support: 1-877-882-4916

Missouri

The Missouri Department of Social Services (DSS) partners with families and communities to protect children, rehabilitate youth, and move families to self-sufficiency. The department’s main divisions are the Children’s Division (child welfare), the Family Support Division (public assistance), and the Division of Youth Services (juvenile justice).

Finding Your Local Office

For assistance with health care, child care, food, or temporary assistance, you should contact a Family Support Division Resource Center. DSS provides an online office locator to find your nearest resource center at the DSS office locator.

The Missouri Work Assistance Center locator provides additional location information.

Key Contacts

• DSS Headquarters (Jefferson City): (573) 751-4815
• Apply for benefits online through the myDSS portal
• DSS Information Line: 1-855-373-4636
• Child Abuse and Neglect Hotline: 1-800-392-3738

Montana

The Montana Department of Public Health and Human Services (DPHHS) is the state agency responsible for a wide range of health and human services. Its programs include public assistance, child and family services, aging and long-term care, disability services, and public health initiatives.

Finding Your Local Office

DPHHS delivers public assistance benefits through its network of Field Offices of Public Assistance. A complete list of Field Offices, organized by city (e.g., Billings, Bozeman, Butte, Great Falls), with addresses and email contacts is available at the Field Offices of Public Assistance directory.

Key Contacts

• Apply for benefits online through the Apply Montana portal
• Public Assistance Helpline: 1-888-706-1535
• DPHHS Headquarters (Helena): (406) 444-5622
• Centralized Document Fax: 1-877-418-4533

Nebraska

The Nebraska Department of Health and Human Services (DHHS) is the state agency dedicated to “Helping People Live Better Lives” through a wide range of public health and human services programs. The department oversees economic assistance, Medicaid, public health, and behavioral health services.

Finding Your Local Office

DHHS has local offices across the state where residents can access services and get assistance with applications. The DHHS website provides a searchable directory of its local offices at the DHHS local office locator.

You can search by community or county to find the address, phone number, hours, and available services (e.g., computer access, document scanning) for each location.

Key Contacts

• Apply for benefits online through the ACCESSNebraska portal
• DHHS Main Switchboard: (402) 471-3121
• Economic Assistance Call Center: 1-800-383-4278
• Medicaid Assistance Call Center: 1-855-632-7633
• Abuse & Neglect Hotline: 1-800-652-1999

Nevada

The Nevada Department of Health and Human Services (DHHS) is a state agency that provides a broad range of health and human services through its six divisions. These include the Division of Welfare and Supportive Services (DWSS), the Division of Child and Family Services (DCFS), the Division of Public and Behavioral Health (DPBH), and the Division of Health Care Financing and Policy (Medicaid).

Finding Your Local Office

The specific office you need to contact depends on the service you’re seeking. For SNAP or TANF, you’ll contact a DWSS office. For other services, you may need to contact a different division or a local partner agency.

Welfare and Supportive Services (DWSS) district offices provide a list of offices for SNAP and TANF. Energy assistance intake sites list partner agencies that handle energy assistance applications.

The Division of Public and Behavioral Health provides a list of its office locations at the health facilities locations page.

Key Contacts

• Apply for benefits online through the Access Nevada portal
• DHHS Headquarters (Carson City): (775) 684-4000
• Welfare and Supportive Services Toll-Free: 1-800-992-0900

New Hampshire

The New Hampshire Department of Health & Human Services (DHHS) is the largest agency operated by the state, providing services in the areas of mental health, developmental disability, substance abuse, and public health.

Finding Your Local Office

DHHS operates 10 District Offices across the state where residents can apply for benefits and receive assistance. The DHHS website provides a locator for its facilities and offices at the DHHS locations and facilities finder.

Community resource directories like 2-1-1 New Hampshire also list the district offices with detailed contact information.

Example local office (Manchester): 1050 Perimeter Road, Suite 501, Manchester, NH 03103, Phone: (603) 668-2330.

Key Contacts

• Apply for benefits online through the NH EASY Gateway to Services portal
• DHHS Customer Service Center: 1-844-ASK-DHHS (1-844-275-3447)
• DHHS Headquarters (Concord): 1-800-852-3345

New Jersey

The New Jersey Department of Human Services (DHS) is the state’s largest agency, serving approximately one in five residents. It provides a vast array of programs and services through its divisions, including the Division of Family Development (DFD) for SNAP and TANF, the Division of Medical Assistance & Health Services (DMAHS) for Medicaid/NJ FamilyCare, and the Division of Developmental Disabilities (DDD).

Finding Your Local Office

Public assistance programs are administered locally by County Social Service Agencies (also known as County Welfare Agencies or Boards of Social Services). The Division of Family Development provides a complete list of all 21 county social service agencies with their addresses, phone numbers, and hours of operation at the county social service agencies directory.

Key Contacts

• Apply for benefits online at NJHelps for SNAP and cash assistance
• DHS Main Contact: (609) 292-3717
• NJ FamilyCare/Medicaid Call Center: 1-800-356-1561
• NJ SNAP (Food Assistance) Hotline: 1-800-687-9512
• Addictions Hotline: 1-800-238-2333

New Mexico

The primary state agency for public benefits in New Mexico recently underwent a name change. The former Human Services Department (HSD) is now the New Mexico Health Care Authority (HCA). This agency’s mission is to ensure New Mexicans can attain their highest level of health by providing whole-person, accessible, and high-quality health care and safety-net services.

HCA administers Medicaid, SNAP, TANF, behavioral health services, child support, and utility assistance.

Finding Your Local Office

The Income Support Division (ISD) of HCA has field offices across the state where residents can apply for benefits. HCA provides a comprehensive list of its ISD field offices with addresses, lobby hours, and contact information at the ISD field offices directory.

Key Contacts

• Apply for benefits online through the YesNM portal
• Consolidated Customer Service Center: 1-800-283-4465 (for Medicaid, SNAP, TANF, and Child Support)
• Low-Income Home Energy Assistance Program (LIHEAP): 1-888-523-0051
• Behavioral Health Services Division: (505) 476-9266

New York

In New York State, the Office of Temporary and Disability Assistance (OTDA) supervises programs that provide financial assistance and support to eligible families and individuals. It oversees major programs like SNAP, the Home Energy Assistance Program (HEAP), Temporary Assistance (TA), and Child Support, which are administered through local departments of social services.

OTDA is part of the broader Department of Family Assistance.

Finding Your Local Office

To apply for benefits, you must contact your local department of social services (DSS). In New York City, these services are handled by the Human Resources Administration (HRA).

OTDA provides a complete directory of all local DSS offices outside of New York City, with addresses and phone numbers for each county at the local departments of social services directory.

Key Contacts

• Apply for benefits online through the myBenefits portal
• HEAP, SNAP, or Temporary Assistance Hotline: 1-800-342-3009
• Child Support Helpline: 1-888-208-4485
• Fair Hearings Information: 1-800-342-3334
• New York City HRA InfoLine: (718) 557-1399

North Carolina

The North Carolina Department of Health and Human Services (NCDHHS) is a large state government agency that supports and coordinates the delivery of health and human-related services for the state’s population. NCDHHS is composed of 30 distinct divisions and offices, including the Division of Social Services (DSS) and the Division of Medical Assistance (DMA), which manages Medicaid.

Finding Your Local Office

Services are delivered through a network of County Departments of Social Services (DSS). These local offices handle applications for programs like Food and Nutrition Services (SNAP) and Work First (TANF).

NCDHHS provides a comprehensive directory of all 100 county DSS offices, including addresses, phone numbers, and director contact information at the local DSS directory.

Key Contacts

• NCDHHS Customer Service Center: 1-800-662-7030
• Apply for benefits online through the ePASS portal
• Administrative Assistance: (919) 855-4800
• Health Service Regulation Complaint Hotline: 1-800-624-3004

North Dakota

The North Dakota Department of Health and Human Services (HHS) administers programs and provides services that meet the needs of children, families, individuals with disabilities, older adults, and individuals seeking behavioral health services. The majority of the department’s staff are based in direct service locations, including regional human service centers and local offices of Human Service Zones.

Finding Your Local Office

The first point of contact for individuals and families needing economic assistance, child welfare services, or other support is their local Human Service Zone office. The HHS website provides a directory of its Human Service Zones, which serve all counties in the state at the Human Service Zones directory.

A directory of other service locations (Behavioral Health, Vocational Rehab) is available at the service locations page.

Key Contacts

• Apply for benefits online through the North Dakota Self Service Portal
• Customer Support Center (for applications and case questions): 1-866-614-6005 or [email protected]
• HHS Headquarters (Bismarck): (701) 328-2310
• Report Child Abuse and Neglect: 1-833-958-3500

Ohio

The Ohio Department of Job and Family Services (ODJFS) is the state administrative department responsible for supervising Ohio’s public assistance, workforce development, unemployment compensation, and protective services programs. Most ODJFS programs are handled by local agencies, allowing residents to get help directly in their own county.

Finding Your Local Office

Ohio has a network of county agencies that provide direct services. The specific agency you need depends on the service:

• County Department of Job and Family Services (CDJFS): For cash assistance, food assistance, child care, or adult protective services
• Child Support Enforcement Agency (CSEA): For child support services
• Public Children Services Agency (PCSA): For child protective services, foster care, or adoption
• OhioMeansJobs (OMJ) Center: For job searching and training

ODJFS provides a comprehensive county directory with contact and location information for all of these local agencies at the local agencies directory. A printable PDF version of the directory is also available.

Key Contacts

• Apply for benefits online through the Ohio Benefits Self-Service Portal
• Family Assistance Customer Service: 1-866-244-0071 (for SNAP, Ohio Works First/TANF)
• General Inquiries (Family Assistance): (614) 466-4815
• Ohio Medicaid Hotline: 1-800-324-8680

Oklahoma

Oklahoma Human Services (OKDHS) is the state agency responsible for a wide range of services, including food assistance, child support, child care, abuse reporting, disability services, and senior services. The agency’s mission is to ensure that when Oklahomans fall on hard times, they have a place to turn for help.

Finding Your Local Office

OKDHS has offices in counties across the state to provide in-person assistance. A directory of local offices is available through community resource finders and the OKDHS website.

Local office listings with addresses and phone numbers can be found through resource directories like Navigate Resources. A specific locator for licensed child care and residential care is available at the child care locator.

Key Contacts

• Apply for benefits online through the OKDHS Live! portal
• Check case status through the OKBenefits.org portal
• OKDHS Main Office (Oklahoma City): (405) 522-5050
• Be A Neighbor Network: For connections to local non-profits and community help, visit Be A Neighbor

Oregon

The Oregon Department of Human Services (ODHS) is the state agency focused on supporting the well-being of everyone in Oregon. ODHS provides services related to food, cash, and medical assistance, child welfare, and support for older adults and people with disabilities.

Finding Your Local Office

ODHS has local offices across the state where you can apply for benefits and receive assistance. The ODHS website provides an office finder tool to help you locate the office nearest to you based on the service you need and your location at the ODHS office finder.

Key Contacts

• Apply for benefits online through the ONE Online Application portal
• Benefits Questions Hotline: 800-699-9075
• ODHS Central Office (Salem): (503) 945-5600 (No direct services at this location)
• 211info: For general help finding resources in your area, dial 211 or visit 211info
• Aging and Disability Resource Connection (ADRC): 855-673-2372

Pennsylvania

The Pennsylvania Department of Human Services (DHS) is the state agency tasked with providing care and support to vulnerable citizens. The department is organized into seven program offices that administer services including eligibility determination (Office of Income Maintenance), child welfare (Office of Children, Youth and Families), services for individuals with disabilities (Office of Developmental Programs), and healthcare programs (Office of Medical Assistance Programs).

Finding Your Local Office

Public assistance benefits are administered through County Assistance Offices (CAOs) located in every county. You can find your local CAO through the County Assistance Office locator.

For other services, DHS provides a search tool at the facility and provider search.

Key Contacts

• Apply for benefits online through the COMPASS portal
• DHS Statewide Customer Service Center: 1-877-395-8930 (or 215-560-7226 in Philadelphia)
• Medical Assistance (Medicaid) Helpline: 1-800-692-7462
• ChildLine (Child Abuse Reporting): 1-800-932-0313
• Adult Protective Services Hotline: 1-800-490-8505

Rhode Island

The Rhode Island Department of Human Services (DHS) is committed to ensuring all Rhode Islanders have the opportunity to thrive at home, work, and in the community. DHS delivers critical benefits and services to over 300,000 residents annually, including child care, energy assistance, public assistance, long-term care supports, and Medicaid.

Finding Your Local Office

DHS has regional family centers across the state where customers can access programs and services. While you can visit any office, you’ll have an assigned “home office” for scheduled interviews.

DHS provides an online locator tool to find your assigned office based on your city or town at the DHS office locator tool. Key regional offices are located in Providence, Pawtucket, Woonsocket, Warwick, Wakefield, and Middletown.

Key Contacts

• Apply for benefits online through the HealthyRhode portal
• DHS Call Center: 1-855-MY-RIDHS (1-855-697-4347)
• General Inquiries: (401) 222-7000

South Carolina

The South Carolina Department of Social Services (DSS) is the state agency responsible for administering public assistance and child welfare programs. It provides a range of services including SNAP, TANF, child care, foster care, adoption, and protective services.

Finding Your Local Office

DSS has local eligibility offices in every county where residents can apply for benefits.

Healthy Connections (Medicaid) local offices are provided by the South Carolina Department of Health and Human Services (SCDHHS) with a full list of local eligibility offices for Medicaid. DSS county offices provide a comprehensive list for other benefits like SNAP and TANF.

Key Contacts

• Apply for benefits online through the SCThrive benefits portal
• DSS Main Contact: 1-800-616-1309
• Central Mailing Address: SCDHHS, P.O. Box 100101, Columbia, SC 29202

South Dakota

The South Dakota Department of Social Services (DSS) is the state agency responsible for administering programs such as Medical Services (Medicaid), Child Protection Services, Child Support, and Economic Assistance, which includes SNAP, TANF, and Energy Assistance.

Finding Your Local Office

DSS has full-time and itinerant (part-time) offices located in 42 communities throughout South Dakota. The DSS website provides a dropdown menu to find the local office nearest to you, with contact information and services offered at Find Your Local Office.

A detailed list of offices and the specific services available at each (e.g., Aberdeen, Brookings, Sioux Falls) is also available at the office listings.

Key Contacts

• Apply for benefits online by visiting the economic assistance page and clicking “Apply for Benefits”
• DSS State Office (Pierre): (605) 773-3165
• Medical Assistance (Medicaid): 1-800-597-1603
• Child Protection Services Intake: 1-877-244-0864

Tennessee

The Tennessee Department of Human Services (DHS) aims to improve the well-being of Tennesseans who are economically disadvantaged, vulnerable, or living with disabilities through a network of financial, employment, and protective services. The department administers SNAP, Families First (TANF), child care services, child support, and vocational rehabilitation.

Finding Your Local Office

DHS has local offices in every county for Family Assistance and Rehabilitation Services. The DHS website provides directories for its different program offices at the Find Our Offices page.

A county-by-county list with addresses and phone numbers is available at the Family Assistance office locator.

Key Contacts

• Apply for benefits online through the One DHS Customer Portal
• DHS Headquarters (Nashville): (615) 313-4700
• Family Assistance Live Chat and Email: Available through the One DHS portal
• Child Care Payment Assistance: 1-833-772-TDHS (8347)

Texas

The Texas Health and Human Services Commission (HHSC) is the state agency responsible for managing a wide range of health and human services for Texans. It oversees Medicaid, SNAP food benefits, TANF cash assistance, behavioral health services, and services for older adults and people with disabilities.

Finding Your Local Office

HHSC has a network of local offices and partners across the state. The best way to find help is often through the 2-1-1 Texas system.

To find services for WIC, SNAP, TANF, or Medicaid, visit 2-1-1 Texas or dial 2-1-1. This is the primary referral service for finding local help.

For services related to aging, disability, behavioral health, and intellectual or developmental disabilities, you can use the HHS office locator. An online directory to find Area Agencies on Aging (AAA), Local Intellectual and Developmental Disability Authorities (LIDDA), and other providers is available at the Find Services search tool.

Key Contacts

• Apply for benefits online through the Your Texas Benefits portal
• HHSC Main Number (Austin): (512) 424-6500
• General Help Line: 855-937-2372 (for aging, disability, and behavioral health services)

Utah

The Utah Department of Health and Human Services (DHHS) is the state agency responsible for public health and human services programs. It was formed by the merger of the former Department of Health and Department of Human Services.

Finding Your Local Office

Services are provided through a network of local health departments and employment centers. For assistance with SNAP, TANF, and other benefits, find your local employment center at the Department of Workforce Services (DWS) office locator.

For public health services, a directory of local health departments (e.g., Salt Lake County, Utah County) is available at the Utah health districts page.

Key Contacts

• Apply for benefits online through the myCase portal
• DHHS Main Office (Salt Lake City): (801) 664-1530
• General Information: For general assistance, you can also dial 2-1-1

Vermont

The Vermont Department for Children and Families (DCF), part of the larger Agency of Human Services, works to ensure children and youth are safe, their basic needs are met, and their families are supported. DCF is organized into several divisions, including the Economic Services Division (for benefits like SNAP and TANF), the Family Services Division (for child protection), and the Office of Child Support.

Finding Your Local Office

DCF delivers services through 12 district offices located across the state. A complete list of all district offices, the towns they serve, and their contact information is available on the DCF website.

DCF district offices (Economic Services) and DCF district offices (Family Services) provide comprehensive contact information.

Key Contacts

• Apply for benefits online through the MyBenefits portal
• Benefits Service Center (for SNAP, Fuel Assistance, Reach Up/TANF): 1-800-479-6151
• Report Child Abuse/Neglect (24/7): 1-800-649-5285
• Child Support Helpline: 1-800-786-3214

Virginia

The Virginia Department of Social Services (VDSS) is a state-supervised and locally administered social services system. VDSS provides oversight and guidance to 120 local offices across the state, which deliver a wide variety of services and benefits including TANF, SNAP, Medicaid, adoption, and child and adult protective services.

Finding Your Local Office

To apply for benefits, you must contact your local department of social services. VDSS provides an online search tool to find your local agency at Find Your Local Department.

A PDF directory of local offices is also available.

Key Contacts

• Apply for benefits online through the CommonHelp portal
• VDSS Headquarters (Glen Allen): (804) 726-7000
• Child Abuse and Neglect Hotline: 1-800-552-7096

Washington

The Washington State Department of Social and Health Services (DSHS) is the state agency responsible for transforming lives by supporting recovery, independence, and wellness. It provides a range of financial, medical, and other supports to low-income people in need, including food, cash, and medical assistance, as well as disability support and long-term care services.

Finding Your Local Office

DSHS delivers services through a network of Community Services Offices (CSOs) across the state. DSHS provides an online office locator where you can find your nearest office by address, city, or ZIP code and filter by the service you need at the DSHS office locator.

Key Contacts

• Apply for benefits online through the Washington Connection portal
• DSHS Customer Service Contact Center: 1-877-501-2233
• Report Abuse or Neglect (Adults): 1-877-734-6277
• Report Child Abuse or Neglect: 1-866-END-HARM (1-866-363-4276)

West Virginia

West Virginia’s health and human services system underwent a major restructuring effective January 1, 2024. The former Department of Health and Human Resources (DHHR) was eliminated and split into three separate, cabinet-level agencies to improve management and service delivery.

The three new agencies are:

• Department of Health (DoH): Includes the Bureau for Public Health, Office of Emergency Medical Services, and the Health Care Authority
• Department of Health Facilities (DHF): Manages state-run healthcare facilities like Hopemont Hospital, Lakin Hospital, and William R. Sharpe, Jr. Hospital
• Department of Human Services (DoHS): Includes the Bureau for Family Assistance (SNAP, TANF), Bureau for Medical Services (Medicaid), Bureau for Social Services (Child and Adult Protective Services), and Bureau for Child Support Enforcement

Finding Your Local Office

For benefits like SNAP, TANF, and Medicaid, you’ll need to contact your local county office, which now falls under the Department of Human Services (DoHS). A directory of local DoHS county offices with addresses, phone numbers, and hours is available online at the DoHS field offices page. (Note: URL may still reflect the old DHHR structure during the transition.)

Key Contacts

• Apply for benefits online through the WV PATH portal
• DoHS Customer Service: 1-877-716-1212
• Centralized Intake for Child Abuse and Neglect: 1-800-352-6513

Wisconsin

The Wisconsin Department of Health Services (DHS) is the state agency responsible for maintaining public health and administering a wide range of services. It supervises public health initiatives, mental health and substance abuse programs, long-term care, services for people with disabilities, and medical assistance (Medicaid).

Finding Your Local Office

Wisconsin uses a state-supervised, county-administered system. To apply for benefits like FoodShare (SNAP), BadgerCare Plus (Medicaid), or Wisconsin Works (TANF), you must contact your local county or tribal agency.

A directory of county and tribal agencies is available at Find Your Local Agency. A directory of local public health departments is available at the NACCHO local health department directory.

Key Contacts

• Apply for benefits online through the ACCESS Wisconsin portal
• Member Services (for Medicaid/BadgerCare Plus): 1-800-362-3002
• DHS Main Office (Madison): (608) 266-1865

Wyoming

The Wyoming Department of Family Services (DFS) is the state agency responsible for managing cases involving abuse, neglect, or exploitation of children and vulnerable adults. It also oversees juvenile probation and provides economic assistance. Other key services, like Medicaid and public health, are handled by the Wyoming Department of Health.

Finding Your Local Office

DFS has local offices in every county to provide direct assistance to residents. DFS provides an interactive map and a list of its local offices at the DFS local office locator.

A separate list of child support offices is available at the child support contact page.

Key Contacts

• Apply for Benefits Online: Wyoming does not have a single, unified online portal for all benefits. You must contact your local DFS office to apply
• DFS State Office (Cheyenne): (307) 777-7564
• Child Support State Office: (307) 777-6948
• Department of Health (for Medicaid/Public Health): (307) 777-7656

Our articles make government information more accessible. Please consult a qualified professional for financial, legal, or health advice specific to your circumstances.