Budget Appropriations
The United States Postal Service (USPS) delivers mail and packages to every address in the nation, ensuring equal service for all citizens[1][5].
Primary Mission and Scope
USPS serves nearly 169 million addresses across the country, delivering more mail and packages than any other postal service globally[5][8]. Its operations include mail processing and delivery for both individuals and businesses within the United States[4].
Funding and Financial Structure
The Postal Service does not receive direct taxpayer funds; instead, it relies on revenue from stamps and service fees[3]. In fiscal year 2024, USPS spent $3.97 billion, which represented 0.058% of total federal spending[1]. During the COVID-19 pandemic, revenue dropped significantly, leading Congress to provide a $10 billion emergency loan[3].
Contact Information
To reach USPS, call the toll-free number 1-800-ASK-USPS (1-800-275-8777) or use 1-800-222-1811 to track a package[2]. For telecommunications relay services, use TTY 7-1-1[2]. The Office of the Consumer Advocate is located at 475 L’Enfant Plaza SW, Room 4012, Washington, DC 20260-2200[2].
Business and Public Service Role
USPS functions as both a business and a public service, embodying elements of each in its unique institutional structure[6].
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