
Surveillance Pricing: How Your Data Shapes What You Pay
Two shoppers can be offered different prices for the same product because of their personal data, according to the Federal Trade Commission (FTC). A personal offer…
Consumer rights and laws are the protections that apply when people buy products and services, borrow money, or share personal data. They cover truthful advertising, fair pricing, warranties, debt collection, and credit reporting. Federal agencies, state attorneys general, and courts enforce them.
People usually ask what a seller or lender may not do, how to tell a fee from a scam, what to do about hidden charges or unwanted items, and which agency handles a particular kind of complaint.
An independent team explaining how government works

Two shoppers can be offered different prices for the same product because of their personal data, according to the Federal Trade Commission (FTC). A personal offer…

People-search sites can sell reports built from other brokers’ information, public social-media profiles and government public records. An ordinary site opt-out can stop the sale of…

Federal law splits consumer protection across agencies for fees, billing errors, and recalls. See which one applies and the escalation steps to fix your problem.

The "Made in USA" label is one of the most powerful marketing tools in American retail. Shoppers consistently say they prefer American-made goods and will pay…
Taylor Swift fans know the drill. Beyoncé concertgoers have been there. An artist announces a tour, excitement builds, then reality hits: ticket prices make…
Predatory lending is not simply about high-cost credit. It is a system of deceptive, fraudulent, and manipulative practices designed to trap borrowers in unaffordable…
You've found the perfect hotel room for $89 a night. You enter your credit card information, click "book now," and suddenly the total jumps…
A smartphone slips from your hand, and the screen shatters. Your refrigerator stops cooling. In the middle of harvest season, a high-tech tractor grinds…
The phone rings. An unknown number. You answer, and a voice on the other end says they're calling to collect a debt. For millions…
Your credit score is a three-digit number between 300 and 850 that affects nearly every major financial decision you'll make as an adult. A…
DNA testing privacy depends on consent, company promises and federal and state rules, with different limits for research, business sales and police access.
The American legal system is built on the right to your day in court. This principle, based in the Constitution, evokes images of citizens…
Have you ever opened your mailbox to find a package or piece of merchandise you didn't order? Whether it's free samples, promotional items, or…
Mail privacy rules protect some contents more than envelope information. USPS inspection limits, personal records and reporting steps explain the difference.