Digital Divide

The digital divide refers to the gap between those with reliable, affordable internet access and those without. Despite widespread broadband infrastructure, millions of American households face barriers like cost, location, devices, and skills, limiting access to education, jobs, healthcare, and government services.

Who Faces the Greatest Challenges

Lower-income families, rural residents, tribal communities, and certain racial/ethnic groups are most affected. While 95% of homes have broadband availability, about 24 million Americans remain unconnected due to affordability, device shortages, or skill gaps. Smartphone-only access is common in these groups, hindering full online participation.

Tracking Availability

The National Broadband Map reveals local gaps, guiding federal investments like the BEAD program to expand service in hard-to-reach areas.

Affordability Assistance

Programs help bridge gaps. Check eligibility for free government phones, vital for those without home internet. Claims about these services vary—review the facts on what’s available. Beyond access, digital literacy is key to full inclusion.