Government Operations

The primary mission of the United States Postal Service (USPS) is to deliver mail and packages to every address in the nation, ensuring equal service to all citizens[1][5].

What Does the USPS Do?

The USPS provides mail processing and delivery services to individuals and businesses across the United States[2]. It delivers more mail and packages than any other postal organization in the world, serving nearly 169 million addresses[5][6].

Funding and Governance

The Postal Service receives no direct taxpayer funds and relies on revenues from stamps and service fees[3]. In the CARES Act, Congress provided a $10 billion emergency loan to cover immediate cash needs[3]. The House of Representatives passed a bill to provide $25 billion in additional government funding, though it is unlikely to pass the Senate[3].

Public Service or Business?

The USPS is both a business and a public service, representing a unique institution with elements of both[4]. Its primary mission of equal service to all citizens defines its public role[1].

Contact Information

For assistance, contact the toll-free number 1-800-ASK-USPS (1-800-275-8777) or use 1-800-222-1811 to track a package[2]. The main address for the USPS Office of the Consumer Advocate is 475 L’Enfant Plaza SW Room 4012, Washington, DC 20260-2200[2].