Criminal Justice and Public Safety

The primary mission of the United States Postal Service (USPS) is to deliver mail and packages to every address in the nation, ensuring equal service to all citizens[1].

Core Services and Scope

The USPS provides mail processing and delivery services to individuals and businesses across the United States[2]. It serves nearly 169 million addresses and delivers more mail and packages than any other postal organization in the world[4].

Funding and Governance

The Postal Service receives no direct taxpayer funds and relies on revenues from stamps and other service fees[3]. In fiscal year 2024, the USPS spent $3.97 billion, which accounted for 0.058% of overall federal spending[1]. Congress provided a $10 billion emergency loan under the CARES Act to cover immediate cash needs[3].

Business and Public Service Nature

The USPS is both a business and a public service, functioning as a unique institution with elements of both[5]. It is the only delivery service that reaches every address in the nation, including nearly 167 million residences, businesses, and Post Office Boxes[6].

Contact Information

For assistance, the toll-free number is 1-800-ASK-USPS (1-800-275-8777)[2]. To track a package, call 1-800-222-1811[2]. The main address for the Office of the Consumer Advocate is 475 L’Enfant Plaza SW Room 4012, Washington, DC 20260-2200[2].